Most technology problems don’t develop overnight. They build quietly over time, then surface when the business is under pressure.

By the time an issue is visible at board level, momentum has often already been affected.

This article explores four technology failure points that tend to emerge as organisations scale - not because of poor decisions, but because ownership, structure and timing don’t always keep pace with growth. Seeing them early makes a material difference.

In many organisations, technology is discussed defensively - as cost, risk or complexity to be managed. But in the businesses that scale well, it plays a quieter, more powerful role.

This article explores how technology becomes a tailwind rather than a headwind, why clarity of ownership matters more than platforms, and how leadership teams can turn technology into a source of momentum rather than friction.

In most mid-market organisations, technology accountability ends up at the top table for good reason. Systems now underpin revenue, operations and risk.

But while CFOs, COOs and CEOs often become the logical owners of technology decisions, shared ownership has limits. As businesses scale, accountability can become diluted, decisions slow down, and ROI harder to track.

This article explores why IT accountability belongs in the C-suite, why it rarely works as a side responsibility, and how organisations can put clear, proportionate leadership in place without overcorrecting or adding unnecessary cost.